RetailEdge AI™ Product Terms

Last updated: August 9, 2026. These are baseline product-use terms for evaluation and deployment planning. A signed Order Form, Master Services Agreement, subscription agreement, DPA, SLA, or security schedule supersedes these baseline terms where applicable.

Authorized business use

RetailEdge AI™ is intended for authorized business users performing CPG account-management work. Access credentials and SSO sessions must not be shared.

Human review

RetailEdge outputs are AI-assisted work product. Users must verify factual, numerical, commercial, legal, regulatory, and contractual implications before relying on or sending an output externally.

Prohibited inputs

Do not submit Restricted data, including passwords, secrets, private keys, payment-card data, government identifiers, privileged legal communications, or M&A materials. Confidential commercial information may be processed only when the customer's approved deployment explicitly permits it.

Customer data rights

The customer retains its rights in the data it lawfully submits. The customer is responsible for obtaining any rights or permissions required to submit third-party or retailer information.

AI and third-party services

The product may use an enterprise AI model provider and Cloudflare infrastructure. Customer-specific subprocessor, retention, security, availability, and data-location commitments must be set out in the applicable enterprise agreement.

No professional advice

The product does not provide legal, tax, accounting, regulatory, or investment advice.

Commercial terms

Fees, user limits, support, service levels, renewal, termination, warranties, liability limits, confidentiality obligations, and data-processing terms must be stated in the applicable signed customer agreement.

Enterprise contracting: Production subscriptions are governed by the signed customer agreement, including the applicable order form, confidentiality, security, privacy/data-processing, support, service-level, and liability terms.

Contact

info@victoryhourmedia.com

RetailEdge AI™ · Victory Hour Multimedia · Windsor, Ontario, Canada